Privacy Policy

Kaplan Cleaning ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, and business details when you request a quote or contact us.
• Technical Data: IP address, browser type, device information, and usage data via cookies (see our Cookie Policy).
• Service Data: Information relevant to cleaning contracts, such as site access details and specific requirements.

2. How We Use Your Information

We use your data for the following purposes:

• To provide and manage our cleaning services.
• To process quotes and proposals.
• To communicate with you regarding your enquiries or contracts.
• To improve our website functionality and user experience.
• To comply with legal obligations (e.g., tax and accounting).

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: IT support, payment processors, and software tools (e.g., Formspree for forms) strictly for operational purposes.
• Legal Requirements: If required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected].

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions about this policy, please contact us:

Email: [email protected]
Location: Nuneaton, Warwickshire, UK