Our Vetting Process
Professional cleaning starts with professional people.
At Kaplan Cleaning, reliability doesn’t happen by accident. It’s built into how we recruit, vet and manage every cleaner we deploy.
We don’t operate an open marketplace. Every cleaner is vetted, insured and managed as part of a structured service.
Why vetting matters in commercial cleaning
Many cleaning problems aren’t about effort — they’re about structure. Issues often arise because staff are poorly vetted, cover isn’t planned, or standards aren’t monitored.
This creates risk for businesses. Our vetting process exists to remove that risk.
The Kaplan Vetting Framework
Identity & Right-to-Work Checks
We verify identity and right-to-work documentation before any deployment. We do not use unverified or cash-in-hand labour.
Experience & Suitability Review
We assess suitability for commercial environments, not just domestic work.
- Professional conduct
- Reliability history
- Understanding of commercial standards
Background & Reference Checks
Where applicable, references are reviewed to ensure consistency, trustworthiness, and a track record of reliability.
Insurance & Compliance Briefing
All operatives are insured appropriately and briefed on:
- Site conduct protocols
- COSHH awareness (safe chemical handling)
- Health & safety expectations
Site-Specific Briefing
Before deployment, cleaners are briefed on your specific site, your agreed scope, and your access requirements. This ensures the service is delivered correctly from day one.
Ongoing oversight — not just onboarding.
Vetting doesn’t stop once someone starts. Kaplan Cleaning maintains standards through active management.
- Digital quality reporting via CleanCheck™
- Regular reviews of service delivery
- Proactive management of cover and absence
If standards drop, we act, you don’t have to chase.
Why this matters for you:
- No guesswork about who’s on site
- No gaps due to sickness or holidays
- No silent decline in standards
- Consistency without micromanagement.
Cleaning you don’t have to manage.
If you’re looking for a service that runs itself, this is how we do it.